1. Introduction
ForexBrokers.ca is operated by Forex Québec, a sole proprietorship registered in Quebec, Canada. This privacy policy describes how we collect, use and protect personal information on our website forex-brokers.ca, in accordance with Quebec's Law 25 on the protection of personal information in the private sector, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and the European Union's General Data Protection Regulation (GDPR) for European visitors.
2. Data we collect
Data you provide to us directly
When you fill in our contact form, we collect:
- your name;
- your email address;
- the subject of your message;
- the content of your message.
Data collected automatically
If you accept analytics cookies, Google Analytics 4 collects the following information during your visit. Google Analytics 4 does not store IP addresses.
- browser type and version;
- operating system;
- pages visited and time spent on each page;
- traffic source (search engine, referring site, direct access);
- approximate location (country, region);
- time and date of the visit.
Our hosting provider also processes the IP address and technical data of each request, for the time needed to serve the pages and keep the site secure.
3. Why we collect this data
We use the data collected for the following purposes:
- to reply to your contact requests;
- to measure site traffic and understand how the site is used (aggregated statistics);
- to improve the content and the user experience;
- to detect and prevent fraudulent or abusive activity;
- to meet our legal obligations.
We never sell your data. We do not carry out targeted advertising.
6. Your rights
Under Law 25, PIPEDA and the GDPR, you have the following rights:
- Right of access: to know what data we hold about you;
- Right of rectification: to correct inaccurate data;
- Right to erasure: to request the deletion of your data;
- Right to object: to refuse the processing of your data;
- Right to portability: to receive your data in a structured format;
- Right to withdraw consent: at any time, without affecting the lawfulness of past processing;
- Right to file a complaint with the Commission d'accès à l'information du Québec, the Office of the Privacy Commissioner of Canada or the competent European authority.
To exercise these rights, email us at contact@forex-brokers.ca. We reply within 30 days.
7. Data security
We protect your data through:
- an encrypted HTTPS connection across the whole site;
- hosting with Vercel, whose security controls are audited under the SOC 2 Type II standard;
- restricted, password-protected access to data;
- regular security updates.
In the event of a confidentiality incident presenting a risk of serious injury, we will inform you as soon as possible, as well as the Commission d'accès à l'information, in accordance with Law 25.
8. Data retention
Retention periods vary by type of data:
- Messages received through the contact form: no more than 24 months after the last exchange;
- Google Analytics data: no more than 14 months;
- Technical and security logs: no more than 12 months.
After these periods, the data is deleted or irreversibly anonymized.
9. International transfers
Some of our service providers (Google, EmailJS, Vercel) may process your data in the United States or in other jurisdictions. These transfers are governed by appropriate legal mechanisms (the Data Privacy Framework for transfers between the European Union and the United States, standard contractual clauses, etc.).
10. Protection of minors
Our site is not aimed at people under 18. Forex and CFD trading is a financial service reserved for adults. We do not knowingly collect data about minors. If you are a parent and find that your child has provided us with data, contact us to have it deleted.
11. Changes to this policy
We may change this policy at any time. The version in force is the one shown on this page, with its last updated date. For significant changes, we will inform you with a banner on the site.
12. Contact us
For any question about your personal data or this policy:
- Email: contact@forex-brokers.ca
- Form: contact page
Person in charge of the protection of personal information: the owner of Forex Québec, who can be reached at contact@forex-brokers.ca. Data controller: Forex Québec, Quebec, Canada.
You can also file a complaint with:
- Commission d'accès à l'information du Québec: www.cai.gouv.qc.ca
- Office of the Privacy Commissioner of Canada: www.priv.gc.ca
- For European visitors: the supervisory authority in your country of residence.